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Tinder updates its approach puro handling reports of serious abuse and harassment

Tinder updates its approach puro handling reports of serious abuse and harassment

As per result of its ongoing partnership with nonprofit and anti-sexual assault organization RAINN (Rape, Abuse & Incest National Rete di emittenti), Tinder today announced verso handful of product improvements as well as training for internal teams at the dating app maker designed puro better support survivors of abuse and harassment. Soon, Tinder also says its members will have access esatto background checks on their matches through Educazione, a nonprofit the dating app maker invested durante last spring.

One key aspect of the partnership with RAINN involved training Tinder’s customer care staff. Through the preparazione, equipe learned how survivors may report abuse and harassment, and how puro spot reports of siti di incontro app serious abuse – even if the reports use vague language puro describe the events. The pratica, which is now also a mandatory part of Tinder’s onboarding and allenamento curriculum, additionally provides instructions on how squadra members should respond preciso these types of reports when they occur.

Meanwhile, mediante the Tinder app, survivors will gain access sicuro per more direct way puro report someone they’ve unmatched with, even if they’ve waited some time before making their report. And they can now opt whether or not they want esatto receive follow-up information about actions taken, as some prefer sicuro receive updates and others do not.

The app will also provide alternative support options, as not everyone will feel comfortable making per direct report. Through the Tinder Safety Center, per dedicated Crisis Text Line will be provided, as well as the upcoming feature offering access preciso retroterra checks on matches from Istruzione. Tinder invested a seven-figure sum into New York-based Istruzione con , which offers an alternative to traditional background checks that surface verso wide variety of personal information – like drug offenses or minor traffic violations. It excludes drug possession charges from its results, as well as traffic tickets besides DUIs and vehicular manslaughter.

The Tinder Safety Center is now also accessible from anywhere sopra the app, reducing the number of taps it takes for per user onesto locate the resource.

“Our members are trusting us with an incredibly affective and vulnerable part of their lives, and we believe we have per responsibility to support them through every part of this journey, including when they have bad experiences on and off the app,” said Tracey Breeden, VP of Safety and Social Advocacy for Tinder and Confronto Group, durante a statement about the changes. “Working with RAINN has allowed us esatto take a contusione-informed approach puro member support for those impacted by harassment and assault,” she added.

Ammaestramento instead focuses on whether or not someone’s background indicates a history of violence

Breeden, who held a similar position at Uber, joined Tinder per as Match Group’s first-ever head of safety and aimable advocacy, tasked with overseeing the company’s safety policies across its apps, including Tinder, Hinge, Confronto, OkCupid and Plenty of Fish.

Tinder and other dating apps have put a higher focus on member safety features after verso 2019 report revealed how dating apps run by Tinder parent Incontro Group allowed known sexual predators onesto use its apps, due puro the lack of retroterra check features. Other reports have highlighted the very real safety concerns that accompany the dating app market, particularly those impacting young women – a key dating app demographic.

Con early 2020, Tinder invested sopra Noonlight esatto help it power new safety features inside Tinder and other Incontro-owned dating apps, ahead of its investment per Ammaestramento.

Spetitor, Bumble, has marketed itself as being more women-friendly, launching per number of features designed esatto keep users safe from bad actors, like one that prevents abusers from using the “unmatch” option esatto hide from victims, for example. Tinder has followed suit, launching new safety features of its own.

Tinder’s culmine U

The company has also felt the pressure preciso get ahead of coming regulations impacting tech companies, like those operating aimable mass media apps and dating services. Tinder, which dominates the dating app market, today plays mediante accommodant networking as well, with additions like quick chat features, an interactive schermo series and other additions onesto its new Explore hub in the app.

“By adopting more botta-informed support practices, Tinder will be better positioned to support members who may have experienced harm and take faster, more transparent action on bad actors,” noted Clara Kim, sostituto president of Consulting Services at RAINN, sopra verso statement.